Privacy Practices & Your Data

Data We Collect

We collect information you provide directly, such as name, email address, shipping address, and payment details when you place an order or contact support. We also collect technical data automatically (device identifiers, IP address, browser and operating system) to provide and improve our services.

When you interact with our marketing or subscribe to our newsletter, we may store your preferences to tailor the content we send you. We never sell your personal data to third parties for marketing purposes.

How We Use Your Data

Your data enables us to process orders, communicate about products and support requests, and fulfill our contractual obligations. We use analytics to understand product performance and improve the shopping experience. With your consent, we may send promotional communications, which you can opt out of at any time.

We may also use aggregated, de-identified data for business insights and product development.

Cookies & Tracking Technologies

We use cookies and similar technologies to remember your session, preferences, and to enable secure logins. Third-party services (payment processors, analytics providers, and advertising platforms) may also place cookies. You can manage cookie settings in your browser; blocking certain cookies may limit functionality.

We provide cookie consent choices where required by law and respect do-not-track requests where technically feasible.

Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods depend on the data type — for example, transactional records are typically retained for tax and accounting purposes as required by law.

If you request account deletion, we will remove or anonymize your personal data unless retention is required for legitimate business or legal purposes.

Sharing with Third Parties

We share data only with service providers who perform functions on our behalf (payment processors, shipping partners, analytics, hosting). These providers are contractually bound to protect your information and use it only for specified purposes. We may disclose data if required by law, in response to legal requests, or to protect rights and safety.

Where required, we transfer data internationally using appropriate safeguards such as standard contractual clauses.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, port, restrict processing, or delete your personal data. You can exercise these rights by contacting support@deeprestblanket.com. We will respond within applicable legal timeframes and may ask for information to verify your identity before acting.

You can opt out of marketing messages at any time by using the link in our emails or by contacting support.

Data Security Measures

We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit, strict access controls, and regular security assessments. While we strive to protect your information, no system is fully secure; in the unlikely event of a breach, we will follow applicable notification laws and promptly inform affected users when required.